2010-2011 Catalog 
    
    Mar 28, 2024  
2010-2011 Catalog [ARCHIVED CATALOG]

HOSP 252 - Organizational Behavior in the Hospitality Industry

Lecture - Lab - Credit Hours: 3-0-3
Analysis of the human components that form an organization. Topics covered include: heredity, environment, cultural heritage, ethical values, and how companies then combine this human diversity into a cohesive organization. Various types of organizational structures are detailed, along with their values and culture. A major segment is devoted to the subject of ethics in the hospitality industry, including the application of ethical values within the hospitality industry, creating ethical corporate cultures and the everyday application of ethical values to the various departments within a hospitality enterprise.