2017-2018 Catalog 
    
    May 14, 2024  
2017-2018 Catalog [ARCHIVED CATALOG]

HOSP 110 - Customer Service for Hospitality


This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention actively participate as a member of a team, and develop time management skills. 
Is course repeatable for credit? No
Is this course variable hours? No
Mode of Delivery
Traditional