HOSP 250 - Management of Human Resources in the Hospitality Industry

A practical approach to the management of people in the hospitality industry. Includes an introduction to organizational structure and behavior, employee selection and empowerment, and progressive discipline. Also discussed are the pros and cons of various management instruments still in use but being reassessed by hospitality companies, including job descriptions, performance appraisals and management by objectives. Wage and salary administration, union-management relations and employee motivation also are detailed and discussed.
Is course repeatable for credit? No
Is this course variable hours? No
Mode of Delivery
Traditional