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Apr 24, 2024
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2016-2017 Catalog [ARCHIVED CATALOG]
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BUS 110 - Principles of Customer ServiceLecture - Lab - Credit Hours: 3-0-3 This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills.
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