Registration and Records

Registration

Your method of registration is determined by your enrollment status. Please follow the guidelines below to determine your method of registration:

• First-time JJC student must follow the steps highlighted at jjc.edu > Getting Started > Admitted Students.

• Currently enrolled students, full-and part-time, are eligible to register using Student Self Service, telephone registration or in-person registration.
• Returning and reverse transfer students must complete a current online application to receive their username/password in order to access MyJJC. They are eligible to register using MyJJC, telephone registration or in-person registration.

Note: New students will receive an acknowledgment letter in the mail and a follow-up email to their JJC email account with detailed information on the admission and registration processes. Future correspondence regarding admissions and registration information will be sent via the student’s JJC e-mail account.

Methods of Registration

1. MyJJC (online registration)

• Access the MyJJC Portal at jjc.edu > MyJJC.
• Select “Login” and enter user name and password information.
• If you are having difficulty using MyJJC, contact the Student Tech Support Hotline at (779) 379-3051 or from a campus line at ext. 2222.

2. In-person registration

In-person registration is available at Main Campus, (A-1020) and Romeoville Campus (RMA-1024 A Building), and City Center for special programs and Morris Education Center.

3. Telephone

Telephone registration is for students who desire assistance with the registration process. Please call (815) 280-2497 to speak with a registration specialist. For more information, please visit jjc.edu > Getting Started > Register for Courses.

Course Load

A full-time course load is 12 or more credit hours. Full-time course load for summer is 6 or more credit hours. Students can register for up to 18 credit hours for Fall and Spring semesters and up to 12 credit hours in the summer. A student who expects to do satisfactory work should plan to spend adequate study time outside the classroom. Some courses require two or more hours of preparation outside of class for each hour in class.

In cases in which two or more 0-level courses are required in the basic skills area, it is recommended that the student limit the course load to 12-13 semester hours. For those with jobs, the following guide will be helpful:

Students are allowed to register for up to 18 credit hours in Fall and Spring and up to 12 credit hours in Summer using the online registration system. Students who seek to register for more than 18 credit hours (Fall/Spring) or 12 credit hours (Summer) must complete a Course Overload Request Form and meet with an advisor who will then make a determination utilizing professional judgment guided by the following criteria to determine approval.

• Be in Good Standing academically
• 67% completion rate for all previous coursework
• 2.5 minimum cumulative GPA OR
• 3.0 most recent full time semester GPA with 100% completion

Course Formats

Joliet Junior College offers courses in multiple formats to best suit the demands and schedules of students. Registration, financial aid eligibility and transferability are the same for online and hybrid courses as they are for on-campus face-to-face courses. Tuition charges are at in-district rates for all online courses while hybrid courses are billed in the same manner as face-to-face courses. Course fees vary by format. Joliet Junior College is accredited by the Higher Learning Commission. Students should check with transfer institutions regarding transfer details.

Face-to-Face (sometimes referred to as Traditional)

Face-to-face courses are held on the Main, City Center, and Romeoville campuses, as well as at our education centers, high schools, and other locations in the district. Face-to-face courses often make use of the college’s online iCampus site for course information, posting of grades, and other class activities. With face-to-face courses, all instruction occurs with students and faculty in the same physical location.

Online

JJC offers a broad range of courses and degree programs that utilize the iCampus site to deliver teaching and learning online. Students enrolled in an Online Course do not attend class on campus; however, some online courses may require campus visits for exams. An Online course is not a correspondence course, meaning that it is not possible to complete an Online Course entirely at your own pace; however, Online Courses do allow for some flexibility that falls within prescribed due dates and other requirements. The academic outcomes of Online Courses are the same as face-to-face courses. The difference is that the assignments and activities can be performed from a distance, via an Internet-connected computer. With online courses, all instruction occurs online.

Hybrid (formerly Blended)

Hybrid courses are taught partially online and partially in a face-to-face classroom setting. Hybrid Courses reduce the amount of time spent in class on campus by moving lectures, course work, and other activities online. JJC Hybrid Courses deliver up to 74% of course instruction online with the remainder occurring face-to-face. The academic learning outcomes of online courses are the same as traditional courses.

iCampus

iCampus is JJC’s Distance Learning Department. iCampus courses allow students to complete all or a significant portion of their course work off-campus in an online environment using educational technology over the Internet. Further information, including a listing of fully online degree programs and information for out-of-state students, is available at jjc.edu > Academics (click on Academics) > iCampus > Online Learning at JJC.

All students taking an online or hybrid course must complete a one-time iCampus orientation. This orientation course introduces the student to the college’s Learning Management System and the most common tools and procedures found in most online and hybrid courses.

iCampus has Online Retention Specialists available to help you be successful with your online and hybrid coursework. Available resources include Smarthinking (online tutoring), SmarterMeasure (online readiness indicator), counseling/advising referrals, and more. We encourage you to contact a specialist at 815-280-6700 to discuss available resources.

iCampus is committed to course excellence and participates in the Quality Matters program. Further information can be found at jjc.edu > Academics (click on Academics) > iCampus > Online Learning at JJC.

Refund Policy

Students who drop a course(s) on or before the refund date as indicated on their schedule or bill receive a full refund. Every course has its own refund date.

• A 100 percent refund will be given for any course cancelled by the college. The college reserves the right to cancel any course with insufficient enrollment or for other appropriate reasons.
• Calendar days include weekends; business days are Monday through Friday only.
• To qualify for a 100 percent refund, follow the refund schedule below:
  • Classes meet seven weeks or more: refund within the first ten calendar days of the beginning of the semester.
  • Classes meet six weeks or less: refund within the first two calendar days of the beginning of the semester.
  • Corporate and Community Services: refund three calendar days prior to the start of the semester.
  • Nurse assistant, lifelong learning: refund one business day prior to the start of the semester.
• If your refund falls on a non-business day, your withdrawal will be honored on the next business day.
• Refunds for short-term or specialized classes may vary; refer to your schedule or bill.
• Non-attendance does not constitute a withdrawal in a course nor qualify for a refund.
• No refunds will be granted when a student is dismissed or suspended from college for disciplinary reasons after the refund date.
• Late entry into a course(s) does not alter the refund date.
• The college reserves the right to make the final decision on all refunds.

** Special programs use selective admissions for making enrollment decisions.

Withdrawal Policy

Students may withdraw from a course(s) by processing an add/drop form during regular office hours through the Registration and Records office at Main Campus or the Student Services office (RMA-1024) at Romeoville Campus, or by phone at (815) 280-2497. Please note the withdrawal dates listed on your bill or student schedule.

A student who is on a college payment plan and who withdraws or is dropped from a course is responsible for making payment.

Failure to withdraw properly may result in a failing grade of “F” in the course.

Special Student Withdrawals

Late withdrawal: Students requesting a late withdrawal must complete a general petition form available online at Procedure for General Petition jjc.edu > MyJJC > Student Services > Registrar’s Office > Registration Home > Procedure for General Petition and submit it no later than 30 days after the end of the term in which the late withdrawal is requested. Documentation that will support this request is required. General petition appeals are not always granted.

Instructor-initiated withdrawal: The instructor may withdraw a student from class on or before the midterm date for poor attendance or poor academic performance. The registrar will send a letter to these students informing them of the withdrawal.

Students being withdrawn for academic dishonesty or behavioral issues must be referred to the Dean of Students. The students have due process rights for permanent removal from courses when it involves behavior or academic dishonesty.

Appeal process for instructor-initiated withdrawal: A student who does not agree with an instructor-initiated withdrawal recommendation has the right to appeal. The student should discuss the reasons for withdrawal with the instructor. If the instructor decides to reinstate the student in the course, he/she must sign the reinstatement form and the student must bring it to the Grades and Transcripts office located in the Campus Center, room 1020 (Enrollment Center).

Nursing withdrawals: Students enrolled in nursing practicum courses may be withdrawn immediately from nursing courses if the student’s clinical performance contributes to either the physical or emotional jeopardy of clients. Students may appeal this withdrawal by using the established department and college appeal procedures. The college shall retain authority to withdraw any student from on-the-job training or clinical areas whose grades, work, conduct, or health may have a detrimental effect on the student, Joliet Junior College, customers, clients, or patients of the employing, sponsoring agency.

Military Personnel Called for Active Duty

A currently enrolled student who is called to military service with the U. S. Armed Forces (as defined in 330 ILCS 60/30) or who is requested to work for the federal government during a national emergency or a limited national emergency must present to the Registrar documentation supporting the call to service. This documentation should be presented prior to the student leaving for military service.

Rescheduling Exams
In accordance with 330 ILCS 60/5.2, a service member who is unable, because of his or her military service, to attend classes on a particular day or days has the right to be excused and to reschedule a course examination administered on such day or days. The faculty and administrative offices shall make available to the service member an equivalent opportunity to make up any examination he or she has missed because of military service. Successful completion of the course remains the sole responsibility of the student.

In cases of extended period of absence due to military services, a student may choose one of the following options:

1. Remain enrolled in Classes
Students have the option to work with faculty to complete the course early or to make arrangements with individual faculty members for completion of the course. The student and the instructor must both agree upon specific timeframes for the completion of the work. When an absence is greater than seven consecutive days, an incomplete or a withdrawal with a refund may be recommended.

2. Incomplete Grade
The student may receive a grade of “I” (incomplete) in accordance with the current Incomplete Grade Policy which will allow the student to complete his/her coursework upon return from active duty. There is no refund with this option. 

3. Refund

In accordance with 330 ILCS 60/5.2, students who are called to military service have the right to receive a 100 percent refund of tuition and fees when called to duty for a period of seven or more consecutive days.

a) The student should contact the Veterans Resource Center, or the Registrar for assistance with withdrawing from the course.
b) The refund will be directed toward the individual or agency that paid the tuition and fees for that semester in accordance with federal or state regulations
c) The refund will not include books.
d) If a student withdraws from courses before the midterm date, those courses may be expunged from the student’s academic schedule. If a student withdraws from courses after the midterm date, a “W” with be issued and permanently placed on the student’s academic record. This “W” will not impact grade point average for the student.

Upon return from military service
A student returning from military service may re-enter as a currently enrolled student in order to be given priority registration for the most immediate semester upon return.

General Petition for Late Refunds Due to Extenuating Circumstances

Students requesting a late refund must complete a general petition form available online at General Petition for Refund/Late Withdrawal, and submit it no later than 30 days after end of the term in which the late refund is requested. Appeals received after this date will not be considered. Documentation that will support this request is required. General petition appeals are not always granted.

Student Records and FERPA

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. Students are informed of their rights under this act through the college catalog, the student handbook, or at Family Educational Rights and Privacy Act (FERPA) at: jjc.edu > MyJJC > Student Life > Academic Behavior Standards > Family Educational Rights and Privacy Act (FERPA).

Directory information may be released by the college to a third party requesting such student information without first obtaining the student’s consent. A student has the right to refuse to permit the college to release directory information, as limited by law, by following the process outlined by the registrar.

a. JJC hereby designates the following items as “directory information” which may be disclosed by the College at its discretion:

• Student’s Name
• Student’s Hometown
• JJC Email Address
• Enrollment Status, full time or part-time
• Field of Study
• Dates of Attendance
• Degrees attained/Awards or honor received.

b. To have any or all the above “directory information” withheld, the student must give JJC written notice by submitting a Request to Withhold Disclosure of Directory Information to the Office of the Registrar, Joliet Junior College, 1215 Houbolt Rd., Joliet, IL 60431 by the 15th day of classes of the first semester in which the student has enrolled during an academic year. Such a request shall be valid for the current academic year. A student may opt out of disclosure of directory information by providing written notice to the Registrar’s office. Forms are available here, https://cm.maxient.com/reportingform.php?JolietJuniorCollege&layout_id=12.

A student who wishes his/her course attendance, test scores, English or math placement and/or academic progress discussed by the instructor or counselor/adviser with another person(s) whom the student designates, must complete and present a copy of the form to the course instructor prior to the discussion a release of information form (FERPA). Students may also use the FERPA form to give parents access to other information such as financial aid information. This form may be obtained online at: jjc.edu > MyJJC > Student Services > Registrar > Records > FERPA.

Enrollment Verification for Students

The Registration and Records Office located on Main Campus (Room A-1026) issues an enrollment verification letter, bearing the registrar’s seal, to verify academic record information to insurance companies or other student benefit organizations or programs. Academic record information is available for verification of prior and/or current enrollment and enrollment status. Note: The Registration and Records office does not send enrollment verification via fax or e-mail. Contact Records at wwwrecords@jjc.edu.

Student Planning

Registration is easier when you have a plan! The Student Planning tool jjc.edu > My JJC > Student Self-Service >Plan Academic Path > Students > Plan Academic Path > Student Planning Module is a web-based self-service tool that combines degree audit information and upcoming class schedules so students can easily plan and register for courses that fulfill their degree or certificate requirements. It makes it easy for students to know what classes are needed for their degree or certificate and in which semester to take them. This allows students, in partnership with their Advisor, to create an educational plan mapping out their path to graduation. For questions about Student Planning, visit the Advising Center at Main, Romeoville, or City Center campuses or call 815-280-2673.

My Degree Progress

My Degree Progress is a tool to help students track their academic progress towards graduation. The report identifies all required courses for the student’s chosen program of study, shows what is completed, and what is still needed for completion.  Students can access this tool in the MyJJC portal. For questions, please contact the Student Advising Center at 815-280-2673 or academicadvising@jjc.edu. or 815-886-3000 (Romeoville Campus). Visit jjc.edu > MyJJC > Student Self-Service  > Plan Academic Path > Students > Plan Academic Path > My Degree Progress (Degree Audit).