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Dec 08, 2024
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2018-2019 Catalog [ARCHIVED CATALOG]
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BUS 110 - Principles of Customer ServiceCredit Hours 3 Lecture: 3 Lab: 0 This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills Is course repeatable for credit? No Is this course variable hours? No Mode of Delivery Traditional, Online
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