BUS 110 - Principles of Customer Service

Credit Hours 3
Lecture: 3 Lab: 0
This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention, actively participate as a member of a team, and develop time management skills
Is course repeatable for credit? No
Is this course variable hours? No
Mode of Delivery
Traditional, Online