2019-2020 Catalog 
    
    Jan 23, 2022  
2019-2020 Catalog [ARCHIVED CATALOG]

HOSP 110 - Customer Service for Hospitality

Credit Hours 3
Lecture: 3 Lab: 0
This course is designed to help students develop outstanding customer service skills. Students will learn how to interact with customers, resolve conflicts, understand the importance of customer satisfaction/retention actively participate as a member of a team, and develop time management skills. 
Is course repeatable for credit? No
Variable Hour Exist No
Mode of Delivery
Traditional

Is this a Human Relations/Diversity Course? No